Best Look Forward: How Malaysian fashion sellers are seizing opportunities in e-commerce

 In today's fiercely competitive retail landscape, micro, small, and medium-sized enterprises (MSMEs) in the fashion industry encounter significant hurdles in captivating shoppers, even across e-commerce. Unlike other sectors, fashion MSMEs not only vie against each other but also contend with prominent, resource-rich brands with broad recognition. The vast array of online options available to consumers poses a challenge for smaller players to stand out. Constrained by limited budgets, manpower and tech limitations, coupled with the need to establish trust with potential customers, Malaysian MSMEs face an uphill battle in driving conversions and nurturing repeat business.

However, amidst these challenges, strategic solutions are available to support the growth of MSMEs. By focusing on outstanding customer service and customer-centric strategies, Malaysian businesses can stand out from the competition, forging strong, lasting relationships with shoppers. Beyond this, tools that help enhance the shopping experience, such as livestreaming, offer great potential for sellers to capture buyers online. Additionally, converting satisfied shoppers into advocates harnesses the power of positive word-of-mouth and glowing ratings and reviews, drives further growth, and helps establish a loyal customer base. 

Going Above and Beyond: Personalised fashion advice from Perak to nationwide 

One business that has achieved success through exceptional customer engagement is KM Fashion Center. Located in Teluk Intan, Perak, KM Fashion Center sets itself apart with stylish yet affordable fashion selections that resonate with Malaysian shoppers. Their dedication to excellence and affordability is complemented by a strong commitment to delivering a personalised customer-focused approach, positioning them uniquely in a competitive market.

KM Fashion Center heavily relies on Shopee’s interactive features, such as Shopee Live and Shopee Chat, to provide a hands-on, tailored approach beyond the mere transactional aspect of shopping to cultivate enduring relationships with its customers. In addition, using Shopee’s analytic tools allows them to curate their collections to precisely match customers’ preferences with their best-performing products, allowing them to offer a diverse range of choices that suit shoppers' tastes.

This customer-centric strategy has fueled remarkable growth for the brand, especially evident during the recent 6.6 campaign day, when order sizes tripled, and sales revenues doubled compared to the previous month. 

"Shopee has been a game-changer in facilitating direct connections with our customers. Shopee Live allows us to showcase our latest designs, which has helped to significantly boost our visibility and sales," said Cris Low, Director of KM Fashion Center.

KM Fashion Center also uses Shopee Live to deepen its customer engagement. It serves as a trusted channel for the brand to provide tailored fashion recommendations, collect direct feedback, and promptly respond to customer inquiries. Through Shopee Live, the brand is able to reach more customers beyond their physical location, while still maintaining a high level of customer service. Thus, Shopee Live created a new touchpoint highlighting KM Fashion Center’s product quality and expertise and fostering brand loyalty.

Unlocking Success with Authentic Customer Reviews

Beyond personalisation, research shows that reviews and ratings play a crucial role in boosting sales and building trust with potential customers, while user-generated photos and videos can effectively address initial buyer concerns. According to Shopee’s recent "The Future of Shopping" survey conducted with Kantar Profiles division, 19% of Gen Z participants prioritise 'highly recommended brands.' Additionally, they heavily rely on reviews, demonstrations, and endorsements (27% of respondents) when making purchasing decisions. 

Located in Kuala Lumpur, Tudung Exclusive is a fashion brand that has achieved success on Shopee due to its exceptional customer experience, as seen in its high customer reviews and ratings. In just four years, the brand, which empowers young Malaysian women with elegant, dignified attire that fosters confidence, cultural pride, and individuality, has built a following of over 75,000 satisfied customers and earned an impressive 4.9-star rating. 

Muhammad Abdullah, Manager of Tudung Exclusive, underscores the transformative impact of customer feedback on the brand’s evolution. "Positive reviews and ratings not only affirm our dedication to excellence but also drive our ongoing efforts to offer customers high-quality, versatile, and affordable Hijabs," he explains.

Through strategic engagement and a steadfast focus on customer satisfaction, Tudung Exclusive continues to thrive on Shopee, setting benchmarks for seller growth and enhancing its reputation in Malaysia’s dynamic fashion scene.

Increasing service quality and user engagement 

For Shopee, the leading e-commerce marketplace in Southeast Asia and Taiwan, prioritizing the continuous development of strategies and solutions to assist local businesses in overcoming challenges has always been a fundamental focus.

Ming Kit Tan, Head of Marketing and Business Intelligence at Shopee Malaysia, said, "At Shopee, our commitment to delivering excellent service quality to our users and driving the growth and development of local businesses have always been at the heart of what we do. This is why we continue to enhance our services which include improving buying and delivery experience in collaboration with our third party logistics partners, such as with the On-Time Guarantee program and the new 15 Days Free Returns program. These programs empower buyers with the assurance of prompt order fulfilment by all Shopee Supported Logistics and instil greater trust with buyers. Shopee reinforces their commitment to this promise with a RM5 voucher for all deliveries that exceed the estimated delivery date provided. 

In addition, with the growing preference among Malaysian consumers for an engaging and entertaining e-commerce shopping experience, Shopee also launched a new feature, Shopee Video, which provides bite-sized videos from content creators. MSMEs can expect that Shopee Videos will provide useful positive word-of-mouth reviews and recommendations for their products, thus driving greater awareness and interest in their shops and products. 

These new initiatives demonstrate Shopee’s dedication to sellers and consumers and its ability to meet their evolving needs. Shopee remains the trusted e-commerce destination for all. 

90% of Shopee Fashion Sellers Prioritise Muslimah and Inclusive Clothing

Shopee, the leading e-commerce platform in Southeast Asia & Taiwan, continues to strengthen its commitment as a thriving hub for Muslimah and inclusive fashion. Shopee’s Gaya Lagi Lit Inclusive Fashion Study revealed that 9 in 10 fashion sellers now offer Muslim-friendly clothing for all sizes on the platform, with 60% of these sellers dedicating three-quarters of their inventory to cater to this growing category.

When surveyed, fashion sellers revealed a surge in demand for Muslimah and inclusive fashion. A significant 80% of respondents reported an increase in customer interest in modest, stylish, and inclusive clothing options on the platform. This data underlines the growing importance of this category within the Malaysian fashion landscape, and Shopee's position as a key player in catering to this evolving customer preference.

“Shopee is actively driving the Muslimah and inclusive fashion movement. We recognise this shift and are committed to fostering inclusivity on our platform. This is evident by 70% of sellers incorporating more size ranges and featuring diverse models. We empower sellers to cater to a wider range of body types, creating a truly representative shopping experience for all Malaysians on the platform," said Ming Kit Tan, Head of Marketing and Business Intelligence at Shopee Malaysia. 

The study unveils Shopee sellers' data-driven approach to Muslimah and inclusive fashion content. 70% prioritise customer feedback and order insights for inspiration, ensuring content directly aligns with evolving customer needs. The remaining 30% of sellers utilise external sources like peer analysis, social media trends, fashion blogs, and local influencers for inspiration.

This focus on data complements the strategies of brands like Zoe Arissa. Esther, Director at Zoe Arissa, exemplifies this by stating, "We use customer reviews to improve on our products and services while utilising Shopee Live to engage and interact with our audience in real-time. As a local fashion brand, we also design a wide range of Muslim-friendly styles to ensure our products resonate with Malaysians." 

 

Further study results reveal that price, quality, and variety are top customer priorities for Muslimah and inclusive fashion. A significant 80% of respondents identified offering high-quality products in diverse colours and sizes at affordable prices as the key driver of customer attraction. The remaining 20% prioritise differentiation through unique and authentic designs with frequent collection refreshes.

ZUCCA, a Malaysian modest fashion brand, exemplifies this focus. “We design our garments to respect cultural and religious values while allowing for personal expression. By providing a diverse range of contemporary and traditional styles, we ensure that every woman can find something that fits her unique taste. Additionally, we are committed to affordability, making it possible for all our customers to enjoy high-quality, modest fashion without compromising on style or budget," commented Nurul Syamira, Co-Founder of ZUCCA. 

Shopee's commitment to inclusivity is shaping the Malaysian e-commerce landscape. By empowering sellers and fostering a data-driven approach, the platform offers a diverse and representative shopping experience. This caters to evolving preferences and positions Shopee as a leader in Muslimah and inclusive fashion. As users embrace a wider range of styles, Shopee will remain at the forefront, ensuring everyone finds their perfect Gaya Lagi Lit look.

Learn more about Shopee’s Muslimah and inclusive fashion offerings while shopping RM1 Super Seringgit Fashion Deals this 7.7 Mega Fashion Sale: https://shopee.com.my/m/7-7 

Elevate Your Style with Shopee’s 7.7 Mega Fashion Sale

 

Unleash your inner fashionista and elevate your style with Shopee's unmissable 7.7 Mega Fashion Sale! Experience a seamless shopping extravaganza, with everything you need to curate a show-stopping wardrobe refresh – all at your fingertips. From 1 to 9 July 2024, amplify your personal style and shop smarter than ever at Shopee's 7.7 Mega Fashion Sale.

Daily 11 Fashion Steals with Super Seringgit Fashion Deals

Dive into a treasure trove of on-trend styles and score steal-worthy deals at just RM1 on an exciting curation of fashion must-haves from 1 to 9 July. From statement sneakers that elevate your everyday look to chic handbags that add a touch of sophistication, there's something for every style. Don't miss out on this daily chance to refresh your wardrobe with unbeatable prices across a vast selection. Start shopping at 12PM and revamp your look for less!

Free Shipping No Minimum Spend

Level up your wardrobe without shipping worries this Shopee's 7.7 Mega Fashion Sale! Shopee's daily Free Shipping vouchers, released at 12AM, empower you to indulge in a shopping spree. Simply claim your vouchers, redeem them at checkout, and refresh your look this 7.7!

Whole new Fast Fashion with Shopee’s On-Time Guarantee

Shop the hottest trends with confidence – Shopee's On-Time Guarantee ensures your statement pieces arrive within the Estimated Delivery Time when you need them. Experience the thrill of slaying in your new looks and if your parcel is delayed, you'll receive a RM5 voucher for all deliveries that exceed the estimated delivery date provided.* Shop stress-free, knowing Shopee prioritises timely deliveries so you can focus on what truly matters – rocking your new fashion finds.

8PM 15% Cashback Hours Daily

Maximise your fashion budget with daily 15% Cashback vouchers, redeemable until 9 July. Every purchase you make earns you Shopee Coins, which you can use towards future fashion finds. It's the perfect opportunity to elevate your wardrobe with on-trend pieces at incredible savings. Don't miss out - claim your Shopee vouchers today and enjoy upsized vouchers on 7 July!

Shop #ShopeeHaul Gaya Lagi Lit on Shopee Live with 7.7 Fesyen Fiesta

Shopee partners with popular local fashion brands and sellers to launch the 7.7 #ShopeeHaul Gaya Lagi Lit capsule wardrobe collection. Elevate your everyday style with this collection of trendy and affordable pieces that celebrate modesty. Mix and match to create the perfect inclusive looks and express your unique personality. Tune into Shopee Mamak on Shopee Live at 8PM from 1-5 July and on 7 July for exciting games and a chance to win RM2,000 in cash! Shop with confidence and style this 7.7 Mega Fashion Sale.

Enjoy Best Value Deals with Shopee Choice

Discover a curated selection of trendy apparel, must-have accessories, and essential lifestyle items – all guaranteed to be below RM3. Enjoy the convenience of fast delivery and free shipping on your purchases, ensuring you receive your fashion finds promptly without breaking the bank. Shopee Choice also prioritises quality, so you can shop with confidence knowing you're getting the best value for your money. Don't forget to revisit Shopee Choice on every 1st of the month to claim exclusive vouchers, snag super low-priced items starting from RM1, and explore even more exciting deals!

Enjoy 0% Instalments with SPayLater & Additional Benefits from ShopeePay

Plan your 7.7 Mega Fashion Sale purchases with SPayLater for 0% fees on 3-month instalments. New users get RM15 off, while existing users save up to RM30. Plus, satisfy your cravings offline! Enjoy up to 90% OFF on the Zus Coffee Mobile App and RM50 off at Baskin Robbins and other F&B stores with SPayLater. And that's not all! Top up your ShopeePay wallet using DuitNow to earn and win up to RM100.

Visit https://shopee.com.my/m/7-7 and embark on a thrilling and unbeatable fashion journey of deals and latest fashion trends all in one place – the Shopee 7.7 Mega Fashion Sale!

#ShopeeHaul Generates Over 423,000 Engagements with Affordable Style Tips

 Shopee's 6.6 GayaLitLit #ShopeeHaul livestream fashion series generated 423,000 likes for empowering women nationwide with confidence. From May 31 to June 6 2024, Malaysian celebrities and influencers Sasha Abdul Aziz, Sherry Alhadad, Afifah Nasir, and Bella Astillah provided styling tips and promoted local sellers oh Shopee Live, all united by the belief that every Malaysian woman can style herself with dignity affordably.

Shopee collaborated with local Muslim fashion brands M2 Dream, DEEM Store, ZUCCA, Panda Eyes, KM Fashion Center, Stynis Traveller Luggage & Bags Store, Zoe Arissa, Tudung Exclusive and ZEKE Store. The collection features versatile Muslimah clothing items, perfect for a variety of styles and occasions. All the items in the collection were priced between RM1 and RM40, making it super affordable for everyone. Throughout the livestream, viewers enjoyed a masterclass in affordable fashion led by the celebrity influencers. Each influencer brought their unique perspective to the table, showcasing how to style the #ShopeeHaul collection into various trendy looks.

Sasha Abdul Aziz: Modesty with a Twist 

Sasha emphasised the importance of styling over price, showcasing how to pair an oversized black tee from with a satin skirt for a comfortable yet stylish look. She advised tucking in oversized shirts or using a belt to accentuate the waist and accessorising with boots for a balanced outfit. Sasha also provided bandana styling tips, suggesting long shawls that cover the chest to complement the bandana wrap, adding a modern twist to traditional hijabi fashion. She further recommended simple small rectangle sunglasses for selfies with friends. "I like to buy cheap and affordable clothes because, for me, it’s more about how we style it rather than how expensive it is. We don’t have to buy expensive things if we know how to style them."

Sherry Alhadad: Exude Confidence with Quality Pieces

Sherry demonstrated the versatility of the floral satin and colourful tudung, transforming it into a stylish scarf wrap around the neck. She highlighted the long turtleneck dress as a perfect option for lazy days, showing how it can be styled with a belt for a simple yet chic look suitable for all body shapes. Sherry also showed how to elevate a simple oversized T-shirt with accessories like necklaces and checkered socks, creating a playful yet chic ensemble. Additionally, she emphasized the importance of quality over price, advising viewers to read customer reviews to ensure product quality. "Don’t worry about the price; the most important thing is the quality. That’s why it’s important to read the reviews left by other customers. When the consensus in the review says that the products are great, you don’t have to worry much about the quality. The most important thing is to wear the items with confidence. If we don’t exude that confidence, then it’s no use even if that item costs a lot."

Afifah Nasir: Making the Most of Versatile Pieces

Afifah provided tips on making the most of oversized shirts, demonstrating their versatility by simply rolling the sleeves. She recommended pairing stretchable long skirts with cardigans in lighter tones for a demure look, suitable even for pregnant women. Afifah also showcased the multifunctionality of chain necklaces, which can double as bracelets or belts, adding a shiny addition to any outfit. She also suggested wearing the oversized shirt as a dress for petites, and emphasized the shirt's versatility for different styling needs. "Versatility is everything. With a few key pieces, you can create countless looks that suit any occasion. The oversized shirt, for example, can be styled in many ways, making it a staple in any wardrobe.”

Bella Astillah: Style is About Expression

Bella showcased a retro look by styling a floral satin tudung wrapped around the shoulder, suitable to be worn with a black dress. She recommended pairing the elastic cargo skirt with pockets and an oversized T-shirt, completing the look with a corduroy bag for a casual day out. Bella also advised on inventive uses of bandanas, such as looping them in pants for an unexpected twist to the outfit. She further demonstrated layering techniques, pairing pleated skirts with oversized blazers and high turtlenecks for a fun office look, and emphasized that affordable fashion can look expensive with the right styling approach. "For me, price does not determine anything. Even if the clothes are the cheapest from the rest, as long as you know how to style them, you will look expensive. Style is about expression, and affordable fashion allows everyone to look stylish and unique."

Tan Ming Kit, Head of Marketing and Business Intelligence at Shopee Malaysia said, “Our goal with the 6.6 GayaLitLit #ShopeeHaul is to empower Malaysian women with affordable and versatile fashion choices. By partnering with local SMEs, we are not only supporting local businesses but also providing our customers with high-quality, stylish options that cater to all sizes and skin tones. Stay tuned for more fashion updates and innovative style tips from Shopee.”

With Shopee’s 15 Days Free Returns program, customers do not have to worry about returns or delivery. If something doesn't fit or suit their style, items can simply be returned for a full refund, no questions asked*, with easy return options including pick-up services and convenient drop-off locations. Additionally, Shopee’s On-Time Guarantee ensures fashion items arrive on schedule, and if a parcel is late, shoppers receive an On-Time Guarantee voucher*. This allows shoppers to focus solely on slaying their style with confidence and ease.

Malaysians interested can watch the replay of the 6.6 #ShopeeHaul by these celebrities at Shopee Mamak on Shopee Live.

Shop with Confidence and Style at Shopee's Biggest Fashion Sale Ever: 6.6 Mid-Year Fashion Sale!

 

KUALA LUMPUR, 31 May 2024 - Calling all fashionistas! Get ready to refresh your wardrobe and revamp your look because Shopee is dropping the hottest fashion deals of the year with the 6.6 Mid-Year Fashion Sale, the biggest fashion sale extravaganza Shopee has ever launched! This grand shopping event, running from 31 May to 9 June 2024, promises an unparalleled fashion experience with the widest range of trendy fashion hauls, unbeatable deals, and a seamless shopping journey—all at your fingertips.

Unbeatable Deals & Free Shipping No Minimum Spend

Get ready to indulge in guilt-free shopping for the hottest styles! Throughout the sale period, Shopee will be releasing daily Free Shipping vouchers so you can snag the latest trends without worrying about additional shipping costs. But wait, there's more!

Daily RM1 Fashion Must-Haves with the 12PM Super Seringgit Fashion Deals!

Sharpen your eye for fashion finds because the sale features daily 12PM Super Seringgit Fashion Deals. Mark your calendars because every day at 12 PM, you can snag incredible discounts on a wide variety of trendy items, from statement sneakers and chic handbags to trendy shirts and stylish accessories. Refresh your wardrobe for less with unbeatable prices on a wide variety of styles. Don't miss out - set your reminders for 12PM daily!

Shop Risk-Free with 15 Days Free Returns - No Questions Asked*

Forget wardrobe woes during the 6.6 Mid Year Fashion Sale! Shop trendy clothes and more with zero risk thanks to Shopee’s 15 Days Free Returns program. This amazing feature lets you return anything that doesn't fit perfectly or suit your style for a full refund, no questions asked*!  Enjoy a hassle-free process with pick-up right at your door or drop-off at convenient locations. With this worry-free shopping experience, you can experiment with new looks and revamp your wardrobe with confidence during the sale!

Fashion on Time, Every Time: On-Time Guarantee with Shopee

Shopee ensures your fashion items arrive within the Estimated Delivery Time with On-Time Guarantee. If your parcel is late, you'll receive an On-Time Guarantee voucher.* Shop with confidence, knowing Shopee prioritises timely deliveries so you can focus on slaying in your new styles.

Shop #ShopeeHaul GayaLitLit: Empowering Local Businesses & Muslim Women

Shopee has partnered with diverse Malaysian Muslimah fashion SMEs to create the 6.6 GayaLitLit #ShopeeHaul capsule collection, supporting local sellers and boosting women's confidence nationwide. Featuring versatile styles under RM40, the collection includes key looks like 'Sis Ranggi' for edgy vibe, 'Everyday Cantik' for chic look and 'Anggun Bergaya' for a touch of elegance, catering to women of all skin tones and sizes. By collaborating with brands such as M2 Dream, DEEM Store, ZUCCA, Panda Eyes, KM Fashion Center, Stynis Traveller Luggage & Bags Store, Zoe Arissa, Tudung Exclusive and ZEKE Store, Shopee offers outfits that can be styled into multiple cohesive looks, perfect for any occasion. This initiative, part of the 6.6 Mid-Year Fashion Sale, underscores Shopee's commitment to marketplace inclusion for SMEs and enhancing fashion choices for underserved buyers. Shop the #ShopeeHaul collection at Shopee Fesyen. 

Win Up To RM3,000 Cash with 6.6 #ShopeeHaul on Shopee Live

But that's not all – elevate your fashion game even further by tuning in to Shopee Mamak on Shopee Live from 31 May to 6 June 2024. Get daily styling advice from influencers like Sasha Abdul Aziz, Sherry Alhadad, and Bella Astillah, and participate in the exciting game show where you could win up to RM3,000 cash! Each episode features a 30-minute Shopee haul with styling tips and outfit demos, followed by the chance for viewers to call in and choose a complete outfit from displayed items, each containing an envelope with a different cash amount.

Rev Up Your Style: Win the Grand Prize - Ora Good Cat on 6.6!

From 31 May to 6 June, score the hottest trends and fuel your fashion frenzy with the chance to win a show-stopping Ora Good Cat electric car! Just grab a unique code from the contest microsite and shop on Shopee Live. The more you shop, the closer you get to cruising away in electric style! Don't miss this chance to look and feel amazing, and maybe even win a ride that matches your new threads!

0% Instalments for Fashion Items with SPayLater on Shopee Mall!

Shop authentic styles from over 5,000 trusted brands on Shopee Mall and enjoy complete peace of mind thanks to 15 Days Free Returns. Plus, spread the cost of your new look with convenient 0% instalments using SPayLater on Shopee. Discover amazing deals on the latest trends from your favourite brands and embrace a risk-free fashion refresh this season! Shop now, pay later, and look your best with Shopee Mall's 6.6 Fashion Sale!

6.6 Knockout Deals & Mega Midnight Madness: Exclusive on June 6th!

Prepare for the ultimate shopping showdown during Shopee's 6.6 Fashion Sale! Don't miss out on the exclusive RM6 Knockout Deals happening at 12 AM and 10 PM on June 6th, where you can snag incredible discounts on select items. Add your favourites to your cart from May 31st to June 5th, and checkout on June 6th to score discounted items priced at only RM6! For night owls, Shopee got you covered with the 12 AM Mega Midnight Madness featuring surprises every 10 minutes with new deals released.

The Ultimate Fashion Destination

From guilt-free shopping with daily Free Shipping vouchers to hassle-free returns with Shopee's 15 Days Free Returns policy and peace of mind with On Time Guarantee, the 6.6 Mid-Year Fashion Sale puts your shopping experience first. Boasting the widest range of trendy fashion finds at unbeatable deals, Shopee is your ultimate destination for a worry-free and budget-friendly wardrobe refresh. Don't miss out on this incredible opportunity to snag show-stopping styles and revamp your look for less. 

Visit https://shopee.com.my/m/6-6 and join the ultimate fashion extravaganza – the Shopee 6.6 Mid-Year Fashion Sale!

Shopee Guarantees Risk-Free Shopping with 15 Days Free Returns

 Shopee, the leading e-commerce platform in Southeast Asia & Taiwan, has recently enhanced its user experience with the launch of the ‘15 Days Free Returns’ program. This initiative, introduced on 19 March 2024, offers maximum flexibility and fosters greater trust in online shopping. With this program, users have the freedom to return eligible items across all product categories, including Fashion, Lifestyle, Electronics, and FMCG, for free within the 15-day guarantee period, allowing a full refund for 'Change of Mind' return reason with No Questions Asked*.

"At Shopee, we believe online shopping should be enjoyable and convenient for everyone," said Ming Kit Tan, Head of Marketing and Business Intelligence at Shopee Malaysia. "The 15 Days Free Returns program reflects this commitment. We understand that shopping preferences can evolve, and this program empowers users by allowing returns within the 15-day Shopee Guarantee period, whether due to unmet expectations, evolving needs, or simply a change of mind. It eliminates product suitability anxieties and fosters a risk-free environment, allowing users to shop with confidence on Shopee."

Shopee recognises the importance of a seamless returns policy alongside competitive pricing and attractive promotions, aligning with insights from the 'The Future of Shopping: Engaging Generation Z Shoppers in the Digital Era' market study**. This study found that 83% of Gen Z respondents prioritise value maximisation in their purchases. In other words, factors like free shipping, competitive pricing, and attractive deals are crucial motivators for them. By offering a hassle-free return option alongside these features, Shopee caters to the value-conscious nature of all shoppers and fosters a more trustworthy shopping experience.

To ensure maximum convenience with the 15 Days Free Returns program, Shopee offers multiple return options at no extra cost. Users can opt for hassle-free return pick-up from their doorsteps through partnerships with reliable third-party logistics providers under Shopee Supported Logistics (SSL) or choose to drop off returns at  any SPX Express, J&T or Pos Laju outlets nationwide. Additionally, the program allows for self-arranged returns using preferred couriers, providing maximum flexibility.

Go to https://spx.com.my/service-point to find your nearest SPX Express Service Point to return your Shopee items within 15 Days Shopee Guarantee Period - No Questions Asked*

Since its app-wide implementation on 19 March 2024, the program has garnered widespread positive feedback from both buyers and sellers alike. A long-time Shopee user, by the username Dee Library, praised the free return policy, stating, "The convenience of the free return policy has significantly enhanced my shopping experience. Previously, I often struggled when items didn't meet my expectations or if I had a change of mind, leading to regrettable purchases. Now, it's as simple as ensuring the original packaging is intact and dropping off the parcel at a SPX Express drop-off point. No more regrets!"

Echoing similar sentiments, tulipindah93 (Nurul Amira), a Shopee Affiliate Livestreamer, expressed delight, saying, "As a buyer, I can now shop without overthinking - it's incredibly straightforward and enjoyable! Even if I accidentally purchase the wrong size, I have no worries. In the past, I had to find someone to sell my preloved items to, but not anymore! I can simply return them without any questions asked, get my money back, and purchase a new item that suits me. Who wouldn't be thrilled with this initiative? Happy shopping indeed!"

Meanwhile, Mohd Shafrizal Bin Abdul Ghani, Managing Director of Inhanna, a local fashion brand, embrace the extended return policy from the perspective of a seller, stating, "As a seller, I welcome this newly extended return policy because I firmly believe that when customers feel confident in their purchases, it not only encourages them to explore our new products but also fosters trust in my shop and the Shopee platform as a whole. By prioritising customer satisfaction and offering extended returns, we not only boost buyer confidence but also cultivate enhanced customer loyalty. Ultimately, it's about fostering a positive brand perception that leads to repeat business and long-term success."

For more information about the 15 Days Free Returns - No Questions Asked* program, visit https://shopee.com.my/m/free-returns 

HUAWEI WATCH FIT 3 Debuts in Malaysia: Redefining Smartwatch Style, Innovation, and Health in a Sleek Square Design

 

Huawei proudly announces the launch of its latest innovation, the HUAWEI WATCH FIT 3, marking a new chapter in the fusion of fashion and technology in the wearable market. Following its global introduction and success, a smartwatch that seamlessly blends cutting-edge technology - HUAWEI WATCH FIT 3 arrives in Malaysia to meet the growing demand for stylish, functional smartwatches tailored to the needs of young, active consumers.

The slogan “Fashion Forward” neatly captures the essence of Huawei wearables, and simultaneously its quest to secure its place as a truly high-end brand. The brand-new WATCH FIT 3 is Huawei’s first fashionable square smartwatch, boasting exquisite material, finishing, and interactive design. All innovations to the design elements add up to a cohesive realisation of Huawei's “Fashion Squared” concept.

The HUAWEI WATCH FIT 3 is not just a smartwatch; it's a fashion statement. With its sleek, square design and ultra-slim profile, the watch exemplifies Huawei's "Fashion Squared" concept —where fashion meets functionality in a beautifully crafted device. The 1.82” AMOLED high-definition display ensures vibrant visuals, while the meticulously designed aluminium alloy body provides a chic, lightweight feel that's as good to look at as it is to wear.

EMPOWERING HEALTH AND FITNESS WITH ADVANCED TECHNOLOGY

The HUAWEI WATCH FIT 3 is equipped with the latest health and fitness tracking technologies. It features HUAWEI's TruSeen™ 5.5 heart rate monitoring to enhance accuracy, and the advanced HUAWEI TruSleep™ 4.0 science-based sleep tracker, which includes the new Sleep Breathing Awareness technology, provides users with detailed insights into their health and well-being.

Furthermore, fitness enthusiasts will benefit from over 100+ workout modes, a sophisticated calorie management system, and personalised fitness advice available through the free HUAWEI Health App. Whether it's yoga, running, or cycling, the HUAWEI WATCH FIT 3 is ready to guide you through your fitness journey.

SEAMLESS INTEGRATION WITH SMART LIFESTYLE

Compatible with both iOS and Android devices, the HUAWEI WATCH FIT 3 ensures that staying connected is seamless. Features such as the ability to make and receive calls, quick-reply to messages, and access to calendar and weather updates right from your wrist, enhance everyday convenience for its users.

The HUAWEI WATCH FIT 3 will be available in six colour variants, each watch tailored to reflect unique personal styles and comes with specialised straps that enhance both comfort and appearance. The colour options available are Green, White, Pink, and Black, each paired with a durable Fluoroelastomer strap. For a touch of elegance, the White Leather variant features a premium leather strap, while the Grey Nylon variant is offered with a robust nylon strap. These choices ensure that every user can find a HUAWEI WATCH FIT 3 that perfectly matches their individual taste and lifestyle.

HUAWEI WATCH FIT 3 will be available for pre-order starting 13th May to 17th May 2024 across all HUAWEI Experience Stores, HUAWEI’s Official Website, HUAWEI Official Store on Shopee, HUAWEI Flagship Store on Lazada and Senheng where customers will be entitled for gift worthRM89 

For more information, latest updates or promotions about HUAWEI WATCH FIT 3, please visit HUAWEI Official Website, HUAWEI Official Facebook page or Instagram.